FreightCenter is designated as an essential and a “critical infrastructure industry” by the U.S. Department of Homeland Security

Updated: 04/09/2020

During this time, we’d like to reassure you that FreightCenter is here to help all of our customers and shippers, helping you to continue to maintain day-to-day operations and keep essential items moving.

Most of the states are utilizing official guidance issued by the Department of Homeland Security (DHS) entitled Guidance on the Essential Critical Infrastructure Workforce: Ensuring Community & National Resilience in COVID-19 Response. Per this guidance, logistics companies are considered “essential” and are permitted to continue operations.

FreightCenter is designated as an essential and a “critical infrastructure industry” by the U.S. Department of Homeland Security during the COVID-19 pandemic. We are closely monitoring the situation and following the CDC Interim Guidance for Businesses and Employers.

What This Means for You:

We will continue to operate our data center on our normal schedule and are committed to helping you find the shipping solutions and support you need during these uncertain times.

In addition to helping you, our employees’ safety remains a top priority. FreightCenter has expanded remote worker capabilities and are utilizing various forms of technology, including video conferencing and our online TMS platform to maintain vital operations for shippers and carriers, like you. Rest assured, we are here to help you every step of the way.

How FreightCenter Can Help You:

We stand ready to help, giving you the confidence you need, knowing your shipments are getting to their destinations. If you are struggling with moving your cargo, or just need an extra hand to help with shipping – we are here. Learn how we can source capacity, provide alternative solutions and more by visiting our COVID-19-How-we-can-help resource page.

Helping You Stay Prepared

We are dedicated providing stability and creative solutions during unpredictable times as well as keeping you informed about important coronavirus updates. Bookmark this page on your mobile phone, tablet or laptop to easily reference it anytime, anywhere. We will continue to update this page with information, resources and tips.

Here are some additional resources you may find helpful:

Check out our small business and commercial shipping resources. No matter what curveballs are thrown our way, we are here to provide stability during unpredictable times and will work with you so you can continue to serve your customers.

We’re a resource! If you have unexpected occurrences and need help with your freight - get in touch! We can help you find the shipping solutions you need today.

You can reach us via 800-716-7608, online and online chat. And, remember, as an essential business, our data center is operating on our normal hours 8:00am – 8:00pm, M-F and Saturdays.

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